Shopify Documentation
  • INTRODUCTION
    • Greeting
    • Free Support
  • THEME INSTALLATION
    • Install theme
    • Recommended Apps
    • Import Data
    • Upgrade theme
    • Translate theme
  • SETTINGS
    • Theme settings
    • Theme sections
    • App embeds
  • Frequently Asked Questions
    • Missing template "layout/theme.liquid"
    • Megamenu
    • Display star ratings on the collection/featured collection
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On this page
  • How To Receive Free Support
  • Giving Feedback On Items
  1. INTRODUCTION

Free Support

Shopify Theme

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Last updated 1 month ago

If you are unable to handle your problems in this documentation, don’t hesitate to send us a support ticket.

If you want customization service please contact us via email:

How To Receive Free Support

If you have any problem, you can see it: - Step 1: Create your ticket: - Step 2: Please provide your PURCHASE CODE in your ticket.

Note: please include as many details as possible about your question or problem.

- Screenshots / Screen Recording is very helpful. - You can use snipboard.io to share screenshots - And loom.com for screen recording

If you cannot log in, you can send an email to and provide your purchase code, our team will check to help you.

Giving Feedback On Items

We are very happy and grateful for your interest in our theme. If you love our theme, please support us by rating 5 stars and leaving a review on ThemeForest.

Please follow these steps to rate our products:

  1. Login to => Click to Profile icon and select Downloads

  2. Select Shopify Theme item from your Downloads list, Click to icon Stars from Rate this item box

  3. The Review this item popup will be shown up. Please Hover to 5 stars, select Main reason for your rating, leave a Comments and click to Save review

https://uixdsgn.freshdesk.com/
Where Is My Purchase Code?
ThemeForest
uixdsgn@gmail.com
uixdsgn@gmail.com